Manila Mayor-elect Commits to New Programs
Manila Mayor-elect Francisco “Isko Moreno” Domagoso promised to roll out new programs to tackle the evolving challenges faced by the city. He emphasized that in today’s fast-changing world, skills, experience, and competence alone cannot meet the growing needs of the people. The four-word keyphrase, “new programs and initiatives,” reflects his plan to innovate local governance.
Domagoso explained, “Kung ano ‘yung nakita nila dati at nagustuhan nila, we will try to innovate kasi pabago-bago na ang panahon at may bago ring challenges. Tutugon tayo sa pangangailangan ng takbo ng panahon at ‘yun ang tingin ko na maio-offer natin this time.” This means that while the public appreciated previous efforts, the city must adapt to new realities and challenges.
As the incoming leader of the capital city, he underscored the importance of the local government being proactive and responsive. Domagoso assured residents that his administration would adopt quick and modern methods to improve public service delivery.
Reviving the Manila Online Complaint Desk
One of the key initiatives is the revival of the Manila Online Complaint Desk, which was first introduced during his earlier term. Scheduled to relaunch on June 30, this service aims to streamline how the city handles complaints, especially those concerning local government operations.
Domagoso said, “Traffic o walang oras pumunta sa city hall? Dadaanan natin ang information superhighway. One click away lang ang inyong pamahalaan sa Maynila! We will use social media to crowdsource ideas, implement best practices, punish bad behavior, and reward good governance. Isang PM ninyo lang, isang shoutout ninyo lang, alam ninyong sumasagot ako sa inyo.”
He assigned the incoming Manila Public Information Office Director to oversee the reactivation of this platform, emphasizing that from noon on June 30, residents could freely and safely submit complaints or suggestions online.
Encouraging Citizen Participation
Domagoso highlighted the value of firsthand reports from citizens witnessing incidents or undesirable events. He noted that many people hesitate to raise concerns due to time constraints or difficulty accessing City Hall. The online complaint desk offers a convenient way to ensure their voices are heard anytime, anywhere.
“Dito ay hinihikayat natin ang ating mamamayan na makibahagi sa ating pamahalaan. Malaya at ligtas silang makapagrereklamo o makapagbibigay ng suhestiyon direkta sa ating opisina,” he explained.
The mayor-elect’s approach signals a shift toward more accessible and transparent governance, using technology to bridge gaps with the community.
For more news and updates on new programs and initiatives, visit Filipinokami.com.