Manila Water Guarantees Safe Water Quality
Manila Water Company reassures its more than 7.8 million customers in Metro Manila’s East Zone and Rizal Province about the continuous delivery of safe and potable water despite the challenges of the rainy season. The company highlights its unwavering commitment to maintaining water safety and quality even when raw water sources experience increased turbidity.
The rainy season usually causes higher turbidity levels, which means water becomes cloudier due to suspended particles like silt and debris. However, Manila Water’s advanced treatment technologies and strict Water Safety Plan effectively preserve water quality at consistently high standards.
Advanced Treatment and Robust Safety Plan
Manila Water’s treatment plants are engineered to handle raw water with elevated turbidity. The process includes coagulation, flocculation, sedimentation, filtration, and disinfection, all designed to ensure clean water reaches customers. These steps work together to remove impurities and protect public health.
At the core of Manila Water’s effort is its Water Safety Plan (WSP), a detailed risk management system developed in line with World Health Organization guidelines. This plan identifies potential hazards throughout the water supply chain—from raw water collection to distribution—and addresses them proactively. By monitoring every stage, the company guarantees water remains safe from source to tap.
Consistent Compliance and Quality Assurance
Manila Water consistently meets the Philippine National Standards for Drinking Water. In April 2025 alone, the company collected and tested over 6,449 water samples, achieving a compliance rate exceeding 100%. This demonstrates their dedication to exceeding safety requirements and maintaining consumer trust.
“Our commitment to water safety is unwavering, especially during the rainy season. We put a premium on water quality by investing heavily in systems and technologies to ensure our customers receive clean, safe water year-round,” said Jeric Sevilla, a company communications director, according to local sources.
Customer Responsibility for Safe Water Quality
While Manila Water ensures safe water quality up to the meter, customers are encouraged to regularly inspect and maintain their household plumbing systems. Proper upkeep helps preserve water purity and prevents contamination after delivery, ensuring that water remains safe for daily use.
Manila Water Company serves as the concessionaire for the Metropolitan Waterworks and Sewerage System in the East Zone. It provides water and wastewater services to Metro Manila’s eastern areas and Rizal Province. The company remains dedicated to sustainable, high-quality service that supports public health, environmental care, and economic growth.
For more news and updates on water safety, visit Filipinokami.com.