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Supporting OFWs Through OWWA Programs
The Department of Migrant Workers continues to champion the welfare of overseas Filipinos through the vital efforts of the Overseas Workers Welfare Administration (OWWA). As an attached agency of the DMW under RA 11641, OWWA leads the way in delivering responsive and compassionate services for OFWs and their families.
Created under Republic Act 10801, OWWA is a national agency with a special mission: to develop and implement programs that protect and uplift the lives of OFW members. Through trust fund management, long-term planning, and ground-level services, the agency ensures that no Filipino worker abroad is left behind.
Department of Migrant Workers Partnership
As part of the Department of Migrant Workers framework, OWWA works to harmonize welfare initiatives across regions. It has set a bold goal—to become the global leader in migrant workers’ welfare by 2030. This vision fuels the agency’s drive to constantly improve services, streamline procedures, and expand access for all members.
Central to this commitment is OWWA’s mission to safeguard Filipino migrant workers through specialized support and development services. These efforts are grounded in law and aligned with the department’s overall mandate.
Commitment to Service Excellence
OWWA is guided by a service pledge centered on CARES—Caring, Attentive, Responsive, and Efficient Services. This pledge reflects its promise to provide honest governance, sound fund management, and efficient delivery of welfare programs. The agency regularly evaluates its systems to ensure it meets the evolving needs of OFWs.
Among its core values are transparency, integrity, and public trust. OWWA aims to uphold a positive image and maintain the satisfaction of both internal staff and external clients.
Programs and Services for Every OFW
The Department of Migrant Workers and OWWA offer a wide range of services through both central and regional offices. These programs address various needs—from education to livelihood and medical support.
Key Central Office Services:
- 24/7 Operations Center for urgent OFW concerns
- Repatriation Assistance Program
- Single Entry Approach (SEnA) facilitation
- Pre-Departure Orientation Seminar (PDOS) provider recognition
- Membership collection and verification
Regional Welfare Office Services:
- Education and skills training programs (SESP, SUP, EDSP, ODSP)
- ELAP for dependents of deceased OFWs
- Comprehensive pre-departure education (CPDEP)
- Livelihood and reintegration initiatives like Balik Pinas, Balik Hanapbuhay (BPBH) and Tulong Puso
- Enterprise Development and Loan Program (EDLP)
- Welfare Assistance, Disability, Death, and Burial Benefits
- Medical and case handling support through MEDPLUS and WAP
Internal Operations for Better Public Service
Behind the scenes, OWWA’s internal services ensure the agency functions smoothly. These include document handling, fund disbursement, IT support, and staff training. Public transparency is promoted through the Freedom of Information program, while feedback mechanisms provide channels for citizens to report issues or commend good service.
These efforts collectively allow OWWA to operate as a reliable, people-centered arm of the Department of Migrant Workers, committed to the ongoing protection and advancement of every Filipino working abroad.
For more updates about Department of Migrant Workers (DMW), visit Filipinokami.com.