PHLPost Warns Against Fraudulent Parcel Delivery Messages
In a recent alert, the Philippine Postal Corporation (PHLPost) cautioned the public about fraudulent parcel delivery messages circulating online. These scams misuse the PHLPost name and logo to trick people into falling for fake notifications. The key warning highlights how scammers falsely claim that a parcel cannot be delivered due to an incorrect address.
Beware of Fake Parcel Delivery Notices
Recipients of these deceptive messages are urged to update their address details and pay a fee of P17.05 through a bogus website that is not connected to PHLPost. This is a clear attempt to steal personal and financial information. Postmaster General Luis Carlos stressed that PHLPost never sends text messages, emails, or online alerts asking for payments or address updates for undelivered parcels.
He advised the public to ignore such messages and refrain from clicking any links or sharing sensitive information. “These scammers pretend to be legitimate companies or individuals sending SMS, online messages, calls, or more,” Carlos explained. “We warn the public not to respond to any messages or follow instructions that might compromise their confidential data.”
How Scammers Use Fear Tactics
PHLPost also pointed out that scammers often use threats or pressure tactics to force recipients into complying with their fraudulent requests. However, the agency clarified that it never sends alarming messages or threats through text, email, or any online platform. Individuals who receive suspicious messages should not respond, click on any links, or call the numbers provided.
Verifying Parcel Delivery with PHLPost
To confirm the legitimacy of any parcel delivery, the public is encouraged to reach out directly to PHLPost. They can call the customer service hotline at (02) 8288-7678, send an email to phlpostcares@phlpost.gov.ph, or visit the official website at www.phlpost.gov.ph for accurate updates and information. By doing so, recipients can avoid falling victim to scams pretending to be from PHLPost.